For Orders within Australia:
- We provide flat-rate freight costs of $30 (including GST) for deliveries across Australia.
- We offer free delivery on orders totaling $450 and above (excluding GST).
For International Orders:
- We gladly accept international orders, and the price will be determined on a pro-rata basis, considering factors such as the order, destination, and currency exchange rates.
- Please ensure that you provide the correct address and postal code when filling out the shipping details online. If you are unavailable at the specified address, the package will be returned to the courier office. We will arrange for delivery the following day.
- After payment, please allow 3-5 working days to receive your product within Australia.
- For international orders, delivery times may vary and can take up to 3-4 weeks, depending on the destination.
Please note that these delivery times are estimates and may be affected by factors such as customs processing and local postal services. To track your shipment or obtain more accurate information about your specific order, we recommend using the provided tracking number or contacting our support team at 1800 811 821 or via email at [email protected]. We are available to assist you and provide any additional information you may require.
We also offer express delivery options for those who require faster shipping. For a minimal additional cost, you can opt for an express delivery service. Please note that the availability of express delivery depends on the product and location. To ensure same-day or next-day delivery (based on product availability), we kindly request that express delivery orders be placed before 11 am. This allows us to process your order promptly and arrange for expedited shipping.